What is Physiotherapy?

Physiotherapy is a healthcare profession focused on restoring movement, improving strength, reducing pain and helping individuals recover from injury or surgery, through the use of hands-on treatment, therapeutic exercise and patient education.

Do i need a referral to see a physiotherapist?

You do not need a referral to see a physiotherapist. However, some medical aid providers may require a referral. It’s always best to check with your medical aid provider before booking an appointment.

what should I expect during my first physiotherapy appointment?

During your first visit, your physiotherapist will conduct an initial assessment, which includes discussing your medical history, current symptoms, and lifestyle. We may perform some physical tests to evaluate your mobility, strength, and posture. Based on this, we will develop a personalised treatment plan for you.

if i have scans, should i bring them?

Yes, if you have any recent or related scans and reports they can be helpful.
X-rays, Sonar, MRI or CT scans.

how many physiotherapy sessions will i need?

The number of sessions required varies depending on the nature and severity of the condition being treated. Some people see improvement after just a few sessions, while others may require ongoing therapy. Your physiotherapist will provide an estimate after the initial assessment.

what should i wear to the appointment?

Please dress comfortably, but keep in mind that the area that will be treated will need to be exposed. We suggest wearing shorts for any lower back and leg/knee/ankle assessments and a shirt that exposes the upper back, such as a vest, for neck and arm/shoulder assessments.

how long is an appointment?

An appointment is usually scheduled for 45 minutes.

how much does an appointment cost?

For patients with medical aid, we charge medical aid rates.
For private patients, our cash price for treatments is fixed - payable by cash or card.

does my medical aid cover physiotherapy appointments?

If you are unsure, please check with your medical aid provider. The medical aid provider will be able to check if benefits are available for your plan and option.

DO WE DO HOME VISITS?

No. Unfortunately, home visit services are not available.

do you offer online or virtual consultations?

No. Unfortunately, we do not offer online or virtual consultations.

what is our cancellation policy?

Appointments not cancelled at least 24 hours in advance will be charged the full tariff.